How we can help.
"Last chance to avoid court" assessment
We use 20 years of dispute resolution expertise to see if there's an alternative to getting our members what they're owed
Dedicated coaching and representation for each member
Each member gets a dedicated coach who helps them through the dispute resolution process. We also can cover the costs of representation
Funding for court fees, and a settlement guarantee
If the other side refuse to offer a fair settlement, we cover our members' legal costs and guarantee a pay-out for their case
Fees that are only charged if we get a settlement
We never charge a fee that is more than 20% what we help our members to win. If we don't help them win anything, then they pay nothing at all
"I thought there was no other option than to wait 12 months to have my case heard in court.
The Justice Community helped me to settle my case, without having to give up what I was owed"
Arash, joined Jul '20
How it works.
You spend 5-10 minutes telling us a bit about the case
We check the information you've given us to see if we can offer our support
We offer our support, and hopefully the individual chooses to work with us
We report anonymised success metrics back to Citizens Advice