How to resolve your complaint
The hard way (without us)
spend months arguing with the other side
worry about ever getting your money back
pay for a lawyer or mediator without a success guarantee
How to resolve your complaint
The easy way (with us)
let our online tool do the work for you
use our support to get the other side to prioritise your issue
avoid expensive and unnecessary legal action
Click to see if we could help resolve your issue
How it works
04
Only pay our fee if we get your money back
03
Let your dispute manager escalate the issue for you
02
Choose whether to accept our offer of support
01
Register your complaint or dispute using our online tool
